Posted: May 29, 2019

NOTICE OF DATA BREACH

To Our Valued Checkers and Rally’s Guests:

We recently became aware of a data security issue involving malware at certain Checkers and Rally’s locations. After discovering the issue, we quickly engaged leading data security experts to conduct an extensive investigation and coordinated with affected restaurants and federal law enforcement authorities to address the matter. We have worked closely with the third-party security experts to contain and remove the malware.

Our guests are our top priority, and we take the protection of their information very seriously. Below is additional information about what happened and what we are doing to further protect our guests’ data.

What Happened?

After becoming aware of a potential issue, we retained data security experts to understand its nature and scope. Based on the investigation, we determined that malware was installed on certain point-of-sale systems at some Checkers and Rally’s locations, which appears to have enabled an unauthorized party to obtain the payment card data of some guests.

It is important to understand that not all Checkers and Rally’s restaurants were affected by this issue. A list of the impacted locations and their respective estimated dates of exposure is available here. In addition, not all guests who visited the listed restaurants during the relevant time periods are affected by this issue.

What Information Was Involved?

The malware was designed to collect information stored on the magnetic stripe of payment cards, including cardholder name, payment card number, card verification code and expiration date. Based on the investigation, we have no evidence that other cardholder personal information was affected by this issue.

What We Are Doing?

As indicated above, after identifying the incident, we promptly launched an extensive investigation and took steps to contain the issue. We also are working with federal law enforcement authorities and coordinating with the payment card companies in their efforts to protect cardholders. We continue to take steps to enhance the security of Checkers and Rally’s systems and prevent this type of issue from happening again.

What You Can Do

If you used a payment card at an affected restaurant during a relevant time period, please consider the following recommendations:

  • Review Your Account Statements. We encourage you to remain vigilant by reviewing your account statements. If you believe there is an unauthorized charge on your card, please contact your financial institution or card issuer immediately.
  • Order a Credit Report. You are entitled under U.S. law to one free credit report annually from each of the three nationwide consumer reporting agencies. To order your free credit report, visit www.annualcreditreport.com or call toll-free at 1-877-322-8228.
  • Review the Reference Guide and FAQs. The Reference Guide and FAQs provide additional recommendations on the protection of personal information.

For More Information

If you have any questions about this issue, please call 1-844-386-9554, Monday through Friday from 8:00 a.m. to 10:00 p.m. CST and Saturday and Sunday from 10:00 a.m. to 7:00 p.m. CST.

We hope this information is useful to you, and we sincerely regret any inconvenience or concern this may cause our guests.

Sincerely,

Adam Noyes
Checkers Drive-In Restaurants, Inc.
Chief Administrative Officer & Executive Vice President

Reference Guide

Posted: May 29, 2019

If you used a payment card at an affected restaurant during a relevant time period, please consider the following recommendations:

Order Your Free Credit Report. To order your free credit report, visit www.annualcreditreport.com, call toll-free at 1-877-322-8228, or complete the Annual Credit Report Request Form on the U.S. Federal Trade Commission’s (“FTC”) website at www.consumer.ftc.gov and mail it to Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348-5281. The three consumer reporting agencies provide free annual credit reports only through the website, toll-free number or request form.

When you receive your credit report, review it carefully. Look for accounts you did not open. Look in the “inquiries” section for names of creditors from whom you haven’t requested credit. Some companies bill under names other than their store or commercial names. The consumer reporting agency will be able to tell you when that is the case. Look in the “personal information” section for any inaccuracies in your information (such as home address and Social Security number). If you see anything you do not understand, call the consumer reporting agency at the telephone number on the report. Errors in this information may be a warning sign of possible identity theft. You should notify the consumer reporting agencies of any inaccuracies in your report, whether due to error or fraud, as soon as possible so the information can be investigated and, if found to be in error, corrected. If there are accounts or charges you did not authorize, immediately notify the appropriate consumer reporting agency by telephone and in writing. Consumer reporting agency staff will review your report with you. If the information cannot be explained, then you will need to call the creditors involved. Information that cannot be explained also should be reported to your local police or sheriff’s office because it may signal criminal activity.

Report Incidents. If you detect any unauthorized transactions in a financial account, promptly notify your financial institution or card issuer. If you detect any incident of identity theft or fraud, promptly report the incident to law enforcement and your state Attorney General. If you believe your identity has been stolen, the FTC recommends that you take these steps:

  • Close the accounts that you have confirmed or believe have been tampered with or opened fraudulently. Use the resources available at https://www.identitytheft.gov/ to report unauthorized accounts.
  • File a local police report. Obtain a copy of the police report and submit it to your creditors and any others that may require proof of the identity theft crime.

You can contact the FTC to learn more about how to protect yourself from becoming a victim of identity theft and how to repair identity theft:
Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue, NW
Washington, DC 20580
1-877-IDTHEFT (438-4338)
https://www.consumer.ftc.gov/features/feature-0014-identity-theft

Consider Placing a Fraud Alert or Security Freeze on Your Credit File. To protect yourself from possible identity theft, consider placing a fraud alert or security freeze (also known as a “credit freeze”) on your credit file. A fraud alert helps protect you against the possibility of an identity thief opening new credit accounts in your name. When a merchant checks the credit history of someone applying for credit, the merchant gets a notice that the applicant may be the victim of identity theft. The alert notifies the merchant to take steps to verify the identity of the applicant. A security freeze is designed to prevent potential creditors from accessing your credit file at the consumer reporting agencies without your consent. Unlike a fraud alert, you must place a security freeze on your credit file at each consumer reporting agency individually. For more information on fraud alerts and security freezes, you may call any one of the toll-free numbers provided below or contact the FTC as described above.

Equifax Equifax Credit Information Services, Inc.
P.O. Box 740241
Atlanta, GA 30374
1-800-525-6285 www.equifax.com
Experian Experian Inc.
P.O. Box 9554
Allen, TX 75013
1-888-397-3742 www.experian.com
TransUnion TransUnion LLC
P.O. Box 2000
Chester, PA 19022-2000
1-800-680-7289 www.transunion.com

For North Carolina Residents. You can obtain information from the North Carolina Attorney General’s Office about preventing identity theft. You can contact the North Carolina Attorney General at:

North Carolina Attorney General’s Office
9001 Mail Service Center
Raleigh, NC 27699-9001
(877) 566-7226 (toll-free in North Carolina)
(919) 716-6400
www.ncdoj.gov

List of Affected Restaurants and Estimated Windows of Exposure

Last Updated: June 17, 2019

Alabama

Checkers 3550
890 Odum Rd.
Gardendale, AL 35071
Exposure Dates: 10/12/18 – 04/06/19

Arizona

Rally’s 4085
343 W. McKellips Rd.
Mesa, AZ 85201
Exposure Dates: 08/13/17 – 04/17/19
Rally’s 4001
2380 S. 4th Ave.
Yuma, AZ 85364
Exposure Dates: 08/10/18 – 01/08/19
Rally’s 4087
1410 W. University
Tempe, AZ 85281
Exposure Dates: 10/09/18 – 04/07/19
Rally’s 4209
1345 W. Camelback Rd.
Phoenix, AZ 85013
Exposure Dates: 10/13/18 – 04/29/19

California

Rally’s 4131
3650 MLK Blvd.
Los Angeles, CA 90008
Exposure Dates: 12/17/15 – 03/26/18
Rally’s 4097
4801 W. Century Blvd.
Inglewood, CA 90304
Exposure Dates: 09/16/16 – 12/03/18
Rally’s 4273
1406 W. 6th St.
Corona, CA 92882
Exposure Dates: 03/29/18 – 04/01/19
Rally’s 4000
200 E. Cole Rd.
Calexico, CA 92231
Exposure Dates: 08/10/18 – 04/30/19
Rally’s 4088
105 N. Beach Blvd.
Anaheim, CA 92801
Exposure Dates: 10/09/18 – 04/08/19
Rally’s 4096
3234 E. Florence Ave.
Huntington Park, CA 90255
Exposure Dates: 10/24/18 – 04/10/19

Delaware

Checkers 5579
4301 N. Market St.
Wilmington, DE 19802
Exposure Dates: 10/13/18 – 04/05/19
Checkers 3585
1901 W. 4th St.
Wilmington, DE 19805
Exposure Dates: 10/13/18 – 04/07/19

Florida

Checkers 3069
280 E. Vine St.
Kissimmee, FL 34744
Exposure Dates: 10/13/16 – 01/08/19
Checkers 5242
2137 Mariner Blvd.
Spring Hill, FL 34608
Exposure Dates: 03/27/18 – 04/07/19
Checkers 3561
4000 W. Hallandale Beach Blvd.
Pembroke Park, FL 33023
Exposure Dates: 03/29/18 – 09/18/18
Checkers 5864
4232 Commercial Way
Spring Hill, FL 34606
Exposure Dates: 10/12/18 – 04/19/19
Checkers 5106
1615 E. Hillsborough Ave.
Tampa, FL 33610
Exposure Dates: 10/12/18 – 04/05/19
Checkers 3091
7545 W. Hillsborough Ave.
Tampa, FL 33615
Exposure Dates: 10/14/18 – 04/05/19
Checkers 6295
3200 N. Pace Blvd.
Pensacola, FL 32505
Exposure Dates: 10/14/18 – 04/07/19
Checkers 5119
1972 Gulf-to-Bay Blvd.
Clearwater, FL 33765
Exposure Dates: 10/17/18 – 10/23/18
Checkers 3190
3150 E. Bay Dr.
Clearwater, FL 33771
Exposure Dates: 10/17/18 – 10/25/18
Checkers 5202
645 S. Federal Hwy.
Dania, FL 33004
Exposure Dates: 10/17/18 – 04/05/19
Checkers 5332
3775 66th Street N.
St. Petersburg, FL 33710
Exposure Dates: 10/17/18 – 10/23/18
Checkers 6280
500 N.E. 51st St.
Boca Raton, FL 33431
Exposure Dates: 10/22/18- 04/07/19
Checkers 3070
3554 13th St.
St. Cloud, FL 34769
Exposure Dates: 03/25/18 – 10/13/18
Checkers 5141
1509 E. Fowler Ave.
Tampa, FL 33612
Exposure Dates: 03/26/18 – 03/27/18
Checkers 6189 (Closed)
4530 W. Gandy Blvd.
Tampa, FL 33611
Exposure Dates: 10/09/18 – 03/04/19
Checkers 6355 (Closed – Added on June 10, 2019)
3801 Tampa Rd.
Oldsmar, FL 34677
Exposure Dates: 09/30/18 – 01/04/19

Georgia

Checkers 3184
3474 Victory Dr.
Columbus, GA 31903
Exposure Dates: 03/26/18 – 04/05/19
Checkers 3723
1100 S. Peterson Ave.
Douglas, GA 31533
Exposure Dates: 03/28/18 – 05/11/18
Checkers 3135
721 W. Taylor St.
Griffin, GA 30223
Exposure Dates: 03/29/18 – 04/01/19
Checkers 3299
6000 Memorial Dr.
Stone Mountain, GA 30083
Exposure Dates: 03/29/18 – 04/28/18
Checkers 3549
6435 Bells Ferry Rd.
Woodstock, GA 30189
Exposure Dates: 10/10/18 – 04/07/19
Checkers 3079
4948 Jonesboro Rd.
Forest Park, GA 30298
Exposure Dates: 10/11/18 – 04/05/19
Checkers 3080
2854 Candler Rd.
Decatur, GA 30034
Exposure Dates: 10/11/18 – 04/11/19
Checkers 3477
2148 Lawrenceville Hwy.
Decatur, GA 30033
Exposure Dates: 10/11/18 – 12/02/18
Checkers 1134
1947 Scenic Hwy. N.
Snellville, GA 30078
Exposure Dates: 10/12/18 – 04/29/19 (Updated on June 17, 2019)
Checkers 3548
1400 Hudson Bridge Rd.
Stockbridge, GA 30281
Exposure Dates: 10/12/18 – 04/07/19
Checkers 1135
2336 Pleasant Hill Rd.
Duluth, GA 30096
Exposure Dates: 10/12/18 – 04/05/19
Checkers 3223
5801 Buford Hwy.
Doraville, GA 30340
Exposure Dates: 10/13/18 – 04/06/19
Checkers 5707
112 S. Virginia Ave.
Tifton, GA 31794
Exposure Dates: 10/13/18 – 10/29/18
Checkers 3467
1860 N. Columbia St.
Milledgeville, GA 31061
Exposure Dates: 10/13/18 – 04/07/19
Checkers 3212
2453 Wynnton Rd.
Columbus, GA 31906
Exposure Dates: 10/14/18 – 04/06/19 (Updated on June 17, 2019)
Checkers 3061
9500 Hwy. 92
Woodstock, GA 30188
Exposure Dates: 10/14/18 – 04/05/19
Checkers 3251
2594 Bouldercrest Rd.
Atlanta, GA 30316
Exposure Dates: 10/10/18 – 02/27/19 (Updated on June 17, 2019)

Illinois

Checkers 3572
7460 N. Barrington Rd.
Hanover Park, IL 60133
Exposure Dates: 08/10/18 – 03/09/19
Checkers 3448
1805 W. Jefferson St.
Joliet, IL 60435
Exposure Dates: 09/29/18 – 03/31/19
Checkers 3582
1250 N. Kinzie Ave.
Bradley, IL 60915
Exposure Dates: 09/29/18 – 03/31/19
Checkers 3583
17701 S. Torrence Ave.
Lansing, IL 60438
Exposure Dates: 09/29/18 – 04/01/19
Checkers 3558 (Closed)
441 E. Cass St.
Joliet, IL 60432
Exposure Dates: 09/30/18 – 04/01/19
Checkers 3693
107 E. 95th St.
Chicago, IL 60619
Exposure Dates: 10/14/18 – 04/07/19
Checkers 3346
8705 S. Stony Island
Chicago, IL 60617
Exposure Dates: 09/18/18 – 02/27/19
Checkers 3441
1008 E. Sibley Blvd.
Dolton, IL 60419
Exposure Dates: 09/30/18 – 10/01/18
Checkers 3228
14655 S. Western Ave.
Dixmoor, IL 60426
Exposure Dates: Unknown – 04/19/19

Indiana

Rally’s 7215 (Closed)
3605 Kentucky Ave.
Indianapolis, IN 46221
Exposure Dates: 10/19/18 – 02/07/19

Kentucky

Rally’s 4159
1790 Airport Exchange
Erlanger, KY 41018
Exposure Dates: 10/13/18 – 04/08/19
Rally’s 9457
1478 W. Lexington Ave.
Winchester, KY 40391
Exposure Dates: 10/14/18 – 04/30/19
Rally’s 8260
2975 Richmond Rd.
Lexington, KY 40509
Exposure Dates: 04/18/19 – 04/19/19

Louisiana

Checkers 1179
3220 Ambassador Caffery
Lafayette, LA 70506
Exposure Dates: 05/10/18 – 11/13/18
Checkers 3716
1928 Rees St.
Breaux Bridge, LA 70517
Exposure Dates: 10/13/18 – 04/12/19
Checkers 3240
1708 S. 5th St.
Leesville, LA 71446
Exposure Dates: 10/10/18 – 03/31/19 (Updated on June 17, 2019)

Michigan

Rally’s 4208
1095 N. Wisner St.
Jackson, MI 49202
Exposure Dates: 07/19/17 – 10/23/18
Rally’s 4201 (Added on June 6, 2019)
2961 Cook Road
West Branch, MI 48661
Exposure Dates: 08/10/18 – 04/08/19

Nevada

Checkers 3637
6464 N. Decatur Blvd.
Las Vegas, NV 89131
Exposure Dates: 01/25/17 – 06/19/18
Checkers 3468 (Closed)
1900 E. Charleston Blvd.
Las Vegas, NV 89104
Exposure Dates: 03/28/18 – 04/01/19
Checkers 3241 (Closed)
4175 E. Desert Inn Rd.
Las Vegas, Nevada 89121
Exposure Dates: 01/07/17 – 10/11/18
Checkers 3407 (Closed)
825 N. Rancho Dr.
Las Vegas, NV 89106
Exposure Dates: Unknown – 04/24/19

New Jersey

Checkers 3040
2105 Burlington-Mt. Holly Rd.
Burlington, NJ 08016
Exposure Dates: 10/14/18 – 04/05/19
Checkers 3114
2881 Mount Ephraim Ave.
Camden, NJ 08104
Exposure Dates: 10/27/18 – 04/05/19

New York

Checkers 3428
1801 Church Ave.
Brooklyn, NY 11226
Exposure Dates: 03/28/18 – 11/01/18
Checkers 3358
2712 Queens Plaza S.
Long Island City, NY 11101
Exposure Dates: 03/29/18 – 09/14/18 (Updated on June 17, 2019)
Checkers 3445
1546 Pitkin Ave.
Brooklyn, NY 11212
Exposure Dates: 09/29/18 – 04/01/19
Checkers 3508
1101 Rutland Rd.
Brooklyn, NY 11212
Exposure Dates: 10/10/18 – 03/04/19
Checkers 3023
136 Sunrise Hwy.
Lindenhurst, NY 11757
Exposure Dates: 10/11/18 – 04/05/19
Checkers 3024
1825 Brentwood Rd.
Brentwood, NY 11717
Exposure Dates: 10/11/18 – 04/05/19
Checkers 3028
258 Portion Rd.
Lake Ronkonkoma, NY 11779
Exposure Dates: 10/11/18 – 04/05/19
Checkers 3030
800 Broadway
Amityville, NY 11701
Exposure Dates: 10/12/18 – 04/05/19
Checkers 3029
1115 Middle Country Rd.
Selden, NY 11784
Exposure Dates: 10/12/18 – 04/05/19
Checkers 3552
2374 Niagara Falls Blvd.
Tonawanda, NY 14150
Exposure Dates: 10/13/18 – 04/07/19
Checkers 3422
2563 Union Rd.
Cheektowaga, NY 14227
Exposure Dates: 10/13/18 – 04/07/19
Checkers 3349
272 E. Main St.
Patchogue, NY 11772
Exposure Dates: 10/13/18 – 04/06/19
Checkers 3412
1701 Sunrise Hwy.
Bay Shore, NY 11706
Exposure Dates: 10/13/18 – 04/06/19
Checkers 3457
225 1st Ave.
New York, NY 10003
Exposure Dates: 10/14/18 – 04/30/19
Checkers 3495
1969 Elmwood Ave.
Buffalo, NY 14207
Exposure Dates: 10/14/18 – 04/07/19

North Carolina

Checkers 5677
643 N. Marine Blvd.
Jacksonville, NC 28540
Exposure Dates: 04/01/18 – 01/23/19
Checkers 5263
703 S.E. Greenville Blvd.
Greenville, NC 27858
Exposure Dates: 07/01/18 – 02/07/19

Ohio

Rally’s 9279
10946 Hamilton Ave.
Cincinnati, OH 45231
Exposure Dates: 03/28/18 – 04/01/19 (Updated on June 17, 2019)
Rally’s 9056
2115 N. Verity Pkwy.
Middletown, OH 45042
Exposure Dates: 10/12/18 – 04/10/19
Rally’s 9019
1796 S. Erie Blvd.
Hamilton, OH 45011
Exposure Dates: 10/13/18 – 04/08/19
Rally’s 9136
4115 Glenway Ave. #1
Cincinnati, OH 45205
Exposure Dates: 10/13/18 – 04/07/19

Pennsylvania

Checkers 3363
1428 Chester Pike
Sharon Hill, PA 19079
Exposure Dates: 08/21/18 – 09/26/18
Checkers 5334
7115 Stenton Ave.
Philadelphia, PA 19138
Exposure Dates: 10/12/18 – 04/06/19
Checkers 5335
5726-46 Baltimore Ave.
Philadelphia, PA 19143
Exposure Dates: 10/12/18 – 04/06/19
Checkers 5487
232-50 W. Lehigh Ave.
Philadelphia, PA 19133
Exposure Dates: 10/12/18 – 04/05/19
Checkers 3421
9173 Roosevelt Blvd.
Philadelphia, PA 19114
Exposure Dates: 10/13/18 – 04/06/19
Checkers 5644
3709-25 N. Broad St.
Philadelphia, PA 19140
Exposure Dates: 10/13/18 – 04/05/19
Checkers 5398
4813-23 Lancaster Ave.
Philadelphia, PA 19131
Exposure Dates: 10/14/18 – 01/07/19
Checkers 5482
5427 Oxford Ave.
Philadelphia, PA 19124
Exposure Dates: 10/14/18 – 03/31/19
Checkers 5629
1208 N. Broad St.
Philadelphia, PA 19121
Exposure Dates: 10/14/18 – 01/07/19

Tennessee

Checkers 3725
620 Carriage House Dr.
Jackson, TN 38305
Exposure Dates: 10/14/18 – 04/07/19
Checkers 6233
3231 Jackson Ave.
Memphis, TN 38122
Exposure Dates: 12/02/18 – 03/31/19

West Virginia

Checkers 5561
4110 1st Ave.
Nitro, WV 25143
Exposure Dates: 10/13/18 – 10/27/18

Virginia

Checkers 3481
826 Berryville Ave.
Winchester, VA 22602
Exposure Dates: 03/25/18 – 04/18/19

FAQs

Posted: May 29, 2019

  1. What happened?

    We recently became aware of a data security issue involving malware at certain Checkers and Rally’s locations. After discovering the issue, we quickly engaged leading data security experts to conduct an extensive investigation and coordinated with affected restaurants and federal law enforcement authorities to address the matter.

    Based on the investigation, we determined that malware was installed on certain point-of-sale systems at some Checkers and Rally’s locations, which appears to have enabled an unauthorized party to obtain the payment card data of some guests. We have worked closely with the third-party security experts to contain and remove the malware.

    Approximately 15% of Checkers and Rally’s restaurants were affected by this issue. A list of the impacted locations and their respective estimated dates of exposure is available here.

  2. What information was affected by this issue?

    The malware was designed to collect information stored on the magnetic stripe of payment cards, including cardholder name, payment card number, card verification code and expiration date. Based on the investigation, we have no evidence that other cardholder personal information was affected by this issue.

  3. Was my payment card data affected by this issue?

    Not all Checkers and Rally’s restaurants were affected by this issue. A list of the impacted locations and their respective estimated dates of exposure is available here. In addition, not all guests who visited the listed restaurants during the relevant time periods are affected by this issue.

    While we do not know if your specific payment card is affected by this issue, we encourage potentially impacted guests to refer to their payment card statements to identify the payment card they may have used at one of the affected Checkers and Rally’s locations. If you believe there is an unauthorized charge on your card, please contact your financial institution or card issuer immediately. It is always a good idea to be checking your statements regularly.

  4. Is it safe to use a payment card at our restaurants?

    We have worked closely with the third-party security experts to contain and remove the malware.

  5. What are you doing to address this issue?

    After identifying the incident, we promptly launched an extensive investigation and took steps to contain the issue. We also are working with federal law enforcement authorities and coordinating with the payment card companies in their efforts to protect cardholders. We continue to take steps to enhance the security of Checkers and Rally’s systems and prevent this type of issue from happening again.

  6. Will I be liable for fraudulent charges that may result from this matter?

    We encourage you to review your account statements and contact your financial institution or card issuer immediately if you identify an unauthorized charge on your card. The payment card brands’ policies provide that cardholders have zero liability for unauthorized charges that are reported in a timely manner. Please contact your card brand or issuing bank for more information about the policy that applies to you.

  7. What should I do to help protect my information?

    You are entitled under U.S. law to one free credit report annually from each of the three nationwide consumer reporting agencies. To order your free credit report, visit www.annualcreditreport.com or call toll-free at 1-877-322-8228. For more information about steps you can take to protect your credit files, you can contact any one of the consumer reporting agencies at:

    Equifax Equifax Credit Information Services, Inc.
    P.O. Box 740241
    Atlanta, GA 30374
    1-800-525-6285 www.equifax.com
    Experian Experian Inc.
    P.O. Box 9554
    Allen, TX 75013
    1-888-397-3742 www.experian.com
    TransUnion TransUnion LLC
    P.O. Box 2000
    Chester, PA 19022-2000
    1-800-680-7289 www.transunion.com

    We encourage you to review your account statements and free credit report, and contact your financial institution or card issuer immediately if you identify an unauthorized charge on your card.

  8. Where can I get more information?

    If you have any questions about this issue, please call 1-844-386-9554, Monday through Friday from 8:00 a.m. to 10:00 p.m. CST and Saturday and Sunday from 10:00 a.m. to 7:00 p.m. CST.

Press Release

Posted: May 29, 2019

Checkers Drive-In Restaurants, Inc. Notifies Guests About Data Security Issue

Tampa, Florida (May 29, 2019) – Checkers Drive-In Restaurants, Inc. (“Checkers”) announced today that it is notifying guests about a data security issue involving malware at certain Checkers and Rally’s locations. After discovering the issue, Checkers quickly engaged leading data security experts to conduct an extensive investigation and coordinated with affected restaurants and federal law enforcement authorities to address the matter. Checkers has worked closely with the third-party security experts to contain and remove the malware.

Based on the investigation, Checkers determined the following:

  • Malware was installed on certain point-of-sale systems at some Checkers and Rally’s locations, which appears to have enabled an unauthorized party to obtain the payment card data of some guests.
  • The malware was designed to collect information stored on the magnetic stripe of payment cards, including cardholder name, payment card number, card verification code and expiration date. Based on the investigation, Checkers has no evidence that other cardholder personal information was affected by this issue.
  • A list of the impacted locations and their respective estimated dates of exposure is available at www.checkers.com/security-issue.
  • Not all Checkers and Rally’s restaurants and not all guests who visited the impacted restaurants during the relevant time periods were affected by this issue.

Checkers encourages guests to review their account statements and contact their financial institution or card issuer immediately if they identify an unauthorized charge on their card.

Guests with any questions about this issue may call 1-844-386-9554, Monday through Friday from 8:00 a.m. to 10:00 p.m. CST and Saturday and Sunday from 10:00 a.m. to 7:00 p.m. CST. Information about this issue is available on the company’s website at www.checkers.com/security-issue.

About Checkers Drive-In Restaurants, Inc.

Based in Tampa, Fla., Checkers Drive-In Restaurants, Inc. operates and franchises both Checkers® and Rally’s® restaurants, with nearly 900 restaurants across the country. For more information about the company, please visit http://www.checkers.dev.

Media Contact:
Kim Francis
Magpie, LLC
813.528.2252
Kim@MagpieLLC.com